The Oui Oui patch is an amazing product and a must-have for any pup owners with limited space / no garden.
But the differentiator with Citydoggo is the absolutely FANTASTIC customer service. The team have regularly gone above and beyond to help accommodate our needs.
Really glad I changed to this company. I was previously let down by another company that failed to ship grass patches to me in two weeks, blaming it on the delivery driver (also wouldn't refund me). My puppy's potty training was completely messed up because of that, until City Doggo's patch arrived. She took to it immediately! Such a lifesaver! Their grass patches are a lot richer (heavier with the real soil too). I believe my puppy really likes the texture and smell of the grass (She wasn't as interested in the other company's patches that were without soil, which also dried out rather quickly)
Also a big thank you to the team for the flexibility to send out the patch at very short notice, understanding my situation of not having a proper potty area for my puppy for two weeks.
Using the oui oui patch for our puppy has been amazing. We had her potty trained in no time, first on the patch, and once she was allowed to go outside, the transition was super easy. Definitely a better option than regular puppy pads!
FANTASTIC SERVICE
What a lovely company,I found the grass to be incredibly fresh and delivered promptly.
Fantastic service!
I definitely recommend this wonderful product.
Thanks so very much.__ __
My friend suggested me to use grass patch from Citydoggo as I was struggling potty training 8 weeks puppy. I was using the plastic (those you got from Amazon) but it was messy as she played with it. On top of that, I am house proud where I like my flat to be tidied so the plastic pads were not working for me. When I use Citydoggo, my puppy now does potty on commands on grass outside and having the patch during awful British weather os extremely helpful + living in a flat. Also I had issues with the payment, Francesca was helpful to arrange the next delivery for my patch. In short, Im a very happy customer:)
Roma took to Citydoggo instantly. Delivery, quality of grass and communication (even over the Christmas/New Year period) were all on point. Cannot fault the service nor the product at all.
Will definitely be using these folks again for puppy #2.
Special thanks to Francesca for her prompt responses to our numerous questions!
This is an excellent concept, executed perfectly! The delivery was smooth, communication was top notch and the product is amazing. My dogs (and cat) adore this, and it has transformed their lives for the better. Thank you City Doggo, I will be buying from you again
Fabulous product. My pup used it first time I put her on it. I couldnt believe it. She was used to doing her business in the breeder's garden. As I live in a flat she can't go outside until she's had all of her injections and the patch provides the ideal solution. It's also good to feel I'm doing my best for the environment. Such a brilliant idea for someone to have come up with.
Really great product and really helped our new pup Walter. really good after sale service to really quick to answer any queries sure Ill continue to be a customer using the subscription plan
Excellent for my Maltese Snowy happy to use the grass snd its kept on the balcony. Picked it up immediately saved me walking out at night for the final walk before bedtime!
I've had many dogs before so I was ready for the toilet training trauma... but this company saved me from weeks of sleepless nights!!! My new pup took to the Oui Oui Patch almost immediately. She was very excited when it arrived and sniffed it like crazy but when she calmed down she went to potty on it without me having to do anything!!! Why did I ever use pee pads?!!
Ive had a weekly Oui Oui Patch subscription for nearly 2 months and Ive been so impressed with the product and the service. I live in a flat with a tiny balcony and no garden so was prepared for weeks of puppy pad woes, but the breeder said a grass patch would be better for toilet training so I gave it a go. The patches are great quality and the delivery is completely painless - Ive not had any issues with the service and thoroughly recommend. Our pup is old enough to go outside now but still needs to go sometimes in the night, so the Oui Oui patch means I dont have to get dressed and drag her outside half-asleep - no distressed pup and I can be back to bed in 5 mins!
Really brilliant idea and great service. I live in a top floor flat so wanted a good solution for puppy toilet training. Squares of grass arrived every week on time, eco friendly and much nicer than using puppy pads. Pup loved them so much I had to move it outside to train him to go outside! Customer service team are lovely and friendly too
The patch measures 66 x 56 x 5cm. Perfect for an apartment or balcony.
Freshness
Get a fresh patch weekly! Looks great, smells great; a treat for your pup each week! The fresh grass encourages your dog to mark it and improves training for puppies.
Delivery
Free UK delivery (mainland UK) On all patches. Orders are sent out each Monday & Wednesday for arrival the next day. Make sure you put in your mobile number to receive your 1hr delivery slot from DPD & nominate a safe place on the DPD app for the driver to leave the patch.
5 Star Customer Service
With over 50+ five star reviews, we're dedicated to providing you with the best service possible.
Please contact us if you have any questions, we're here to help!
Instinctual
The combined scent of soil & grass in Oui Oui Patch triggers a dog's natural instinct to go potty.
Priority Fulfilment
Weekly subscribers enjoy priority fulfilment so you never have to worry about delays if we sell out.
Best Value
Cheaper than our competitors! This subscription is the cheapest real grass subscription available per patch.
When the patch arrives use a spray bottle to give it a good spritz with water straight away.
We suggest spritzing it each morning to give it the best shelf life. Never pour water directly onto the patch as this could make the cardboard box soggy.
The goal is to keep the soil under the grass slightly moist at all times.
We recommend that you keep the grass in a space where it receives a bit of sunlight. We also recommend picking up any doggie poo's just as you would in the park.
ABSOLUTELY NOT. Oui Oui Patches are never meant to replace walking your dog. Dog walks are vital for not only exercise, but also for socialisation and mental enrichment.
Oui Oui Patches are there to act as a solution to days where it is not possible to go to for multiple walks with your dog. This could be due to weather, work commitments, illness or incomplete vaccinations.
Of course! Oui Oui Patch is for pets of all ages. In fact, for elderly dogs who suffer from incontinence, our Patch offers them the comfort of always having fresh grass to use when they need to.
Oui Oui Patch is also for any pet owner:
- Without a backyard - Who has a busy schedule; - Who wishes to avoid pet accidents around the home; - Who doesn’t want to subject their dogs to extreme weather, such as wind, rain, snow or cold; - Who wants to avoid going out late at night; - With limited mobility; - With an old, injured or unwell pet; - Who is eco-conscious; - Who is sick of cleaning artificial grass, pee pads or kitty litter; - Who is Covid Isolating.
For dogs, it is very important that they have constant access to nature. This is not only for toileting, it is equally important for their mental stimulation and enrichment. Think green bathing for pets!
Also when dogs are forced to use pee pads, they are often then confused by other surfaces in your home that feel similar under their paws. By letting them only potty on grass, your pet is creating a positive association with nature and pottying as well as letting them be the good boys and good girls they want to be!
As a natural product, Oui Oui Patch is good for both your pet and the environment.
Oui Oui Patch grass is 100% natural and biodegradable and it's packaging is made out of cardboard and is therefore widely recyclable. We also line our boxes with a 100% natural water-resistant coating, making sure your floor and the planet are cared for. If disposed of in as garden waste, Oui Oui Patch can be transformed into compost.
In contrast, puppy pads are not recyclable and take up to 500 years to decompose in landfill. Artificial grass is not only plastic, but it also starves the soil of oxygen, meaning that all burrowing insects and organisms are suffocated.
We believe that every pet should have constant access to nature, even when living in apartments. By training your pet to go potty on grass, they are far less likely to have accidents within your home. Oui Oui Patch also offers pawrents peace of mind, knowing that even if it is raining, snowing or dark outside, their pet will have a safe place to go without needing to pull out the cleaning products.
Our ultimate goal is to reduce new pet owner blues by simplifying toilet training and encouraging breeders to start training new litters on the correct substrate (soil & grass) instead of puppy pee pads or artificial grass. As potty accidents are the leading reason for pet abandonment, we hope that with Oui Oui Patch, fewer pets will be at risk.
City Doggo's in-house trainer, Thomas-James Laidlaw will show you how to introduce your dog to their first Oui Oui Patch, the ideal locations to place the patch in your home, and how to begin your new puppies potty training journey.
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