• Free shipping if purchased with a Oui Oui Patch or sent with next Oui Oui Patch Subscription
• £3 shipping 1- 2 days.PLEASE NOTE: This does not include Oui Oui Patches. (Oui Oui Patches are dispatched on Wednesdays)
- The customer must notify us by email within 14 days of receiving the item. Please use: help@citydoggo.com
- City Doggo must receive items within 14 days of notification
- Refunds will be made to the customer within 14 days or receipt of goods
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- The label must have the word RETURN clearly visible.
- Customer is responsible for cost of shipping return back to City Doggo.
• Available as a subscription on a 1, 2 or 3 month basis.
• If you buy a poo bag/cleansing mitt subscription alongside a Oui Oui Patch, (One Off or Subscription), your order will come with your Oui Oui Patch and qualifies for free shipping. If not, your order will be sent via royal mail.
• If you would like to cancel your subscription, please see this video to show you how this can be done. We will be happy to help if you experience doing so.
• If you have a Oui Oui Patch Subscription and a poo bag/cleansing mitt subscription, cancelling the one will not cancel the other.